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Siebel Customer Order Mgt Admin online training

Siebel Customer Order Mgt Admin


Siebel Customer Order Mgt Admin is a comprehensive suite of multichannel eBusiness applications that enables companies to manage products, pricing, contracts, quotes and orders. Siebel Customer Order Management Administration Essentials training course focuses on Product & Catalog Management within Siebel, and provides a foundational understanding of Customer Order Management (COM). The course covers features and functions of Siebel COM that can be implemented as delivered and administered through the client. Some content covers product modeling for the Communications, Media, and Energy (CME) industry.


  • Siebel Essentials Training Course or equivalent knowledge


  • It is a 12 days program and extends up to 2hrs each.
  • The format is 40% theory, 60% Hands-on.

  • It is a 3 days program and extends up to 8hrs each.
  • The format is 40% theory, 60% Hands-on.
    Private Classroom arranged on request and minimum attendies for batch is 4.

course content

  • Customer Order Management Overview
  • Administering Simple Products
    • Describing simple products
    • Creating and entering detail for simple products
    • Versioning and releasing a product record
  • Administering Attributes and Classes
    • Describing attributes
    • Creating a class hierarchy
    • Creating attributes and domains, and assigning them to a hierarchy
    • Assigning products to the class hierarchy
    • Generating smart part numbers
  • Pricing Overview
    • Creating a new price list and price list line items
    • Creating volume discounts
  • Administering Catalogs and Categories
    • Describing a product catalog
    • Creating catalogs and categories
    • Adding products to categories
    • Understanding product catalog visibility
  • Administering Component-Type Customizable Products
    • Creating a component-type customizable product by defining relationships
    • Using a Workspace Project to manage, test, and release products, attributes, and classes
    • Using Time Slice reports to track changes within a given object/version during its life
  • Pricing Customizable Products
    • Describing component-based customizable product pricing strategies
    • Using the Pricing Designer to view and price a component-based customizable product
  • Administering Constraints
    • Creating constraints to enforce business logic during product configuration
    • Describing commonly-used rule types
  • Administering Eligibility and Compatibility
    • Describing Eligibility and Compatibility examples and usage scenarios
    • Defining Eligibility and Compatibility matrices
    • Administering Eligibility and Compatibility rules
  • Administering Promotions
    • Listing types of product promotions
    • Administering product bundles, coupons, and special configuration promotions
    • Administering eligibility and compatibility for product promotions
    • Using product promotions with quotes and orders
  • Administering Recommendations
    • Describing product and promotion recommendation functionality
    • Creating product and promotion recommendations
    • Defining messages using Unified Messaging administrative views
  • Administering Multiple Product UIs
    • Creating multiple product user interfaces (UIs) for a customizable product
    • Using user interface properties for additional functionality
    • Describing the logic governing product UI selection
  • Using Application Deployment Manager
    • Describing the Application Deployment Manager (ADM) architecture
    • Exporting product-related data from a Siebel application
    • Packaging product data for deployment using ADM
  • Modeling Communications, Media, and Energy Products
    • Listing business requirements and modeling challenges in Communications, Media, and Energy (CME)
    • Representing CME products in the Siebel application
    • Differentiating between predictive, interactive, and reactive product selection rules


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Workday HCM Demo Training

Demo Schedule : 09:30P.M EST / 08:30P.M CST / 06:30P.M PST on 31st OCT & 07:00A.M IST on 01st NOV
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