Mail :
India : +91-8143-111-555
USA : +1-703-445-4802
uk : +44-20-3287-2021
Whats app : +91-8143-110-555
Facebook Twitter Google Plus Pinit Stumbleupon Youtube Blog

Workday HCM Demo New Batches Starting from Monday... 13-11-2017
Search Course Here

Live Chat

ATG Commerce Service Center


Oracle's ATG Web Commerce Customer Service streamlines customer service and integrates all customer touchpoints to help you increase customer satisfaction and loyalty, while reducing the cost of customer service. With faster problem resolution and a personalized, consistent experience across multiple channels, you can deliver the best possible customer service and drive repeat business to your Web commerce site.ATG Web Commerce Customer Service includes a range of tools—integrated customer service, knowledge and incident management, and Web self-service—that empower both contact center agents and site visitors to resolve issues and complete transactions.
  • Strong background in configuring ATG applications, including experience with Java, JavaServer Pages, and J2EEWorking knowledge of HTML, XML, and object-oriented programmingExperience working with and extending the Oracle ATG Web Commerce environment.
  • It is a 8 days program and extends up to 2hrs each.
  • The format is 40% theory, 60% Hands-on.

  • It is a 2 days program and extends up to 8hrs each.
  • The format is 40% theory, 60% Hands-on.
    Private Classroom arranged on request and minimum attendies for batch is 4.
course content
  • Introduction
    • Commerce Service Center (CSC) functionality and feature overview
    • Call tracking
  • Working with Customers
    • Finding registered customers
    • Linking customers to tickets
    • Creating new customer accounts
    • Editing existing customer information
    • Responding to customers by email
  • Working with Orders
    • Order status
    • Finding existing orders
    • Creating new orders
    • Editing orders
  • Processing Returns and Exchanges
    • Initiating returns
    • Initiating exchanges
    • Processing returned merchandise
  • Working with Gift Lists and Wish Lists
    • Creating gift lists
    • Adding items to lists
    • Purchasing from lists
For Videos Click Here Videos

Flash News

AngularJS New Batch Starting From 14th NOV & 15th NOV.

Hadoop Dev New Batch Starting From 15th NOV & 16th NOV.

IBM COGNOS TM New Batch Starting From 16th NOV & 17th NOV.

Informatica Dev New Batch Starting From 17th NOV & 18th NOV.

Mean Stack New Batch Starting From 18th NOV & 19th NOV.

SAP BODS new Batch Starting From 19th NOV & 20th NOV.

SAP S/4 HANA New Batch Starting From 20th NOV & 21st NOV

Tableau New Batch Starting From 21st NOV & 22nd NOV


(1) Workday Technical Demo Training

Demo Schedule : 09:30 P.M EST / 08:30 P.M CST / 6:30 P.M PST on 13th NOV & 07:00 A.M IST on 14th NOV

Email :
Rediff Bol :
Google Talk :
MSN Messenger :
Yahoo Messenger :
Skype Talk :