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Atlassian JIRA

overview

JIRA is a proprietary issue tracking product, developed by Atlassian. It provides bug tracking, issue tracking, and project management functions.
prerequisties
  • Basic knowledge of Windows interfaces
  • No previous Atlassian JIRA experience is required
Duration
Online
  • It is a 20 days program and extends up to 2hrs each.
  • The format is 20% theory, 80% Hands-on.

Corporate
  • It is a 5 days program and extends up to 8hrs each.
  • The format is 20% theory, 80% Hands-on.
Classroom
    Private Classroom arranged on request and minimum attendies for batch is 4.
course content
  • Atlassian JIRA Portfolio
  • Introduction
    • What is JIRA portfolio?
    • Business Goals
    • Development Realities
    • Concepts
    • Initiatives
    • Teams
    • Releases
    • Epics & Stories
    • The Interface
    • Navigation
    • The Schedule
    • Plan Views
    • Initiatives
    • Releases
    • Epics
    • Stories
  • Planning
    • Plans
    • Blank
    • Classic
    • Scrum
    • Kanban
    • Releases
    • Defining Releases
    • Setting a release date
    • Assigning initiatives to a release
    • The Backlog
    • Initiatives
    • Priorities
    • Column View
  • People
    • People
    • Teams
    • Team Members
    • JIRA users
    • Virtual users
    • Availability
    • Absence
    • Skills
    • Permissions
  • Initiatives
    • Creating Initiatives
    • Importing
    • Assigning teams
    • Assigning members
    • Estimating
    • Categorizing initiatives with Themes
    • Dependancies
  • Reporting, Viewing Progress and Solving Bottlenecks
    • Reporting
    • Resource allocation targets by theme
    • Schedule
    • Releases
    • Re-allocating Capacity
    • Bottlenecks
    • Viewing progress
  • Atlassian JIRA Basics
  • JIRA Key Concepts
    • Change & Defect Tracking.
    • Introduction to JIRA
    • What is an Issue?
    • Issue Attributes
    • What is a Project?
    • What are Components and Versions?
    • What is a Workflow?
  • Getting Started with JIRA
    • Logging in
    • Exploring the JIRA workspace
    • Managing your user profile
    • Customising your Dashboard
    • Shared Dashboards
    • Activity Streams
    • Choosing a language
    • Choosing a time zone
    • Shortcuts
  • Introduction to Issues
    • Recap of
    • Issues Types
    • Resolutions
    • Priorities
    • Statuses
    • Creating an Issue
    • Viewing Issues
    • Editing Issues
    • Attachments
  • Introduction to Workflows
    • Steps
    • Transitions and Screens
    • Moving through workflows
    • The Workflow Viewer
  • Working with Issues
    • Collaboration
    • Commenting on Issues
    • Sharing Issues
    • Mentions
    • Voting
    • Watching
    • Issue Operations
    • Assigning Issues
    • Logging work
    • Moving Issues
    • Issue linking
    • Cloning
    • Labels
    • Creating a sub-task
  • Searching and Filters
    • Quick Search
    • Basic Search
    • Advanced Search (JQL)
    • Issue Navigator
    • Detail View
    • Configuring Filters
    • Shared Filters
    • Email Filter Results
    • Advanced Searches
  • Reporting
    • Standard Reports
    • Custom Reports
    • Utilizing Reports
  • Add-ons
    • Key Concept : Add-ons
    • The Atlassian marketplace
    • Using Add-ons
    • Common Add-ons
  • Atlassian JIRA Advanced
  • JIRA Concepts Overview
    • Introduction
    • Summary of Users and Groups
    • Projects
    • Project Roles
    • Schemes
  • Users & Groups
    • Users and the User browser
    • Privacy
    • Groups and the Group Browser
    • Global permissions
  • Fields
    • Priorities and Resolutions
    • Custom Fields
    • New options in custom fields
    • Field Configuration Schemes
    • Field Configurations
    • Re-Indexing & Index Recovery
  • Screens
    • Understanding Screen Schemes
    • Screen Schemes
    • Creating Screens
    • Modifying Screens
  • Issue Type, Notification, Permission & Security Schemes
    • Issue Type Schemes
    • Notification schemes
    • Permission Schemes
    • Issue Security Schemes
  • Atlassian JIRA Best Practises
  • Workflows
    • The visual workflow designer
    • Planning workflows
    • The Status Attribute
    • Transitions
    • Events
    • Creating a workflow
    • Creating a workflow schemes
    • Workflow sharing
    • Audit Logs
  • Workflows
    • Workflow design
    • Workflow considerations
    • Workflow Sharing
  • Scaling JIRA
    • Security impacts
    • Custom Feilds
    • Performance factors
    • Server Capacity
    • Archiving
    • Hints and Tips
    • JIRA Extentions
    • JIRA upgrades
  • Searching and reporting
    • Searching and Filters overview
    • Searching - Frequently asked questions
    • Reporting in JIRA
    • Default reports
    • Integrating to external tools
    • Add-ons
    • Custom reports
    • Reporting Tips
  • Troubleshooting
    • Troubleshooting JIRA
    • JIRA log files
    • Common causes
    • Crashes
    • Performance issues
    • Email Failures
    • Email Loops
    • Atlassian Resources
  • Atlassian JIRA Agile
  • Concepts
    • Introduction to Issue Trackers (JIRA)
    • Introduction to JIRA Agile
    • High level concepts of JIRA Agile and Agile development terminology
    • Scrum
    • Kanban
    • Backlogs
    • Sprints
    • Stories / Epics
    • Story points
    • Burndown
    • Velocity
    • Introduction to the JIRA UI
  • Working with JIRA
    • Working with JIRA
    • Issues Types
    • Resolutions
    • Priorities
    • Statuses
    • Creating an Issue
    • Viewing Issues
    • Editing Issues
    • Attachments
  • Introduction to Workflows
    • Steps
    • Transitions and Screens
    • Moving through workflows
    • The Workflow Viewer
  • Working with JIRA Agile
    • Creating JIRA Agile Boards
    • Configuring boards
    • Planning (versions / Sprints)
    • Tasks
    • Set up Charts
    • working with your tasks
    • Creating
    • Flagging
    • Ranking
    • Scheduling
    • Assigning
    • Transitioning
  • Searching and Reporting
    • Searching
    • Reporting
    • Charts
    • Gadgets
  • Planning
    • Burndown
    • Velocity
    • Sprint Report
    • Estimating work
    • Wallboards (Plugin)
  • Atlassian JIRA Service Desk
  • Concepts and Customer Portal
    • Overview and Introduction to JIRA Service Desk
    • Service Desk Creation
    • Service Desk Queues
    • Overview
    • Ticket Appearance
    • Ticket Editing
    • Issue Types
    • Customer Portal
    • Home Screen
    • Ticket Creation
    • Request Types
    • My Requests
    • Ticket Activity
    • Comments
    • Attachments
    • Moving Issues
  • Service Desk Administration
    • Reports
    • Report Overview
    • Creating New Reports
    • Editing Reports
    • SLA's
    • SLA Overview
    • Creating SLA's
    • Editing SLA's
    • User Management
    • User Permissions
    • Knowledgebase
    • Link to Confluence
    • Customising Request Fields
Videos
For Videos Click Here Videos

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