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Workday HCM Demo New Batches Starting from Tuesday... 01-11-2016
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Avaya Aura Communication Manager Administration

overview

Avaya Aura Platform is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.
prerequisties
  • Familiarity with the functions of System Manager
  • Voice over IP essential knowledge, including the major components of VoIP, signaling standards and protocols, switching technologies, voice quality, and codecs
  • Standard documentation usage to locate the meaning of alarms and messages
Duration
Online
  • It is a 20 days program and extends up to 2hrs each.
  • The format is 20% theory, 80% Hands-on.

Corporate
  • It is a 5 days program and extends up to 8hrs each.
  • The format is 20% theory, 80% Hands-on.
Classroom
    Private Classroom arranged on request and minimum attendies for batch is 4.
course content
  • Communication Manager System
    • Communication Manager (CM)
    • Hardware
    • Duplication and survivability
    • Interfaces for administration
    • System Management Interface (SMI)
    • License settings in the lab
  • Administration of CM
    • System Access Terminal (SAT) command structure
    • Determine CM software release
    • Capacity limits of license
  • Managing Endpoints
    • Endpoints
    • Adding digital and analog endpoints
  • Basic Features
    • Feature Access Code (FAC) list
    • Terminal Translation Initialization (TTI)
    • Class of Service (COS)
    • Console permissions
    • Class of Restriction (COR)
  • Enhanced Features
    • Call park
    • Station Lock
  • Group Features
    • Call Pickup
  • Maintenance/Security
    • Alarms and errors
    • Reset Levels
    • Maintenance commands
    • Security
  • System Status and Reports
    • Real-time monitoring
    • Reports
Videos
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PUBLIC DEMO

(1) Workday Technical Demo Training

Demo Schedule : 09:30A.M EST / 08:30A.M CST / 6:30A.M PST on 13th OCT & 07:00A.M IST on 14th OCT

(2) SAP MII Demo Training

Demo Schedule : 09:30A.M EST / 08:30A.M CST / 6:30A.M PST on 13th OCT & 07:00A.M IST on 14th OCT

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