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Workday HCM Demo New Batches Starting from Tuesday... 01-11-2016
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Avaya Aura Communication Manager Fundamentals

overview

Avaya Aura Platform is our core communications platform delivering company-wide, people-centric collaboration and supporting full unified communications and contact center solutions for midsize to large enterprises.
prerequisties
  • Familiarity with the functions of System Manager
  • Voice over IP essential knowledge, including the major components of VoIP, signaling standards and protocols, switching technologies, voice quality, and codecs
  • Standard documentation usage to locate the meaning of alarms and messages
Duration
Online
  • It is a 12 days program and extends up to 2hrs each.
  • The format is 20% theory, 80% Hands-on.

Corporate
  • It is a 3 days program and extends up to 8hrs each.
  • The format is 20% theory, 80% Hands-on.
Classroom
    Private Classroom arranged on request and minimum attendies for batch is 4.
course content
  • Describe the Avaya Aura solution.
  • Describe how to install and configure Avaya Aura System Platform and Communication Manager.
  • Describe the Patch Guardian policy for service packs and patches.
  • Use Avaya Site Administration (ASA) to configure:
    • Dial Plan and Feature Access Codes
    • Stations
    • Features
  • Describe how to configure an IP phone and soft client.
  • Describe how to configure Avaya Aura Communication Manager Messaging.
  • Add a new messaging subscriber.
  • Create a call coverage path that sends unanswered calls to a voice mailbox.
  • Describe the concept of network regions.
  • Identify maintenance and alarms using Avaya documentation.
Videos
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