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 BMC Remedy AR System 7.6.04 Developer online training

BMC Remedy AR System 7.6.04 Developer Part 2



overview

BMC Remedy AR System provides a consolidated Service Process Management platform for automating and managing Service Management business processes. With its request-centric, workflow-based architecture, BMC Remedy AR System is optimized for efficiency in Service Management business process delivery and includes pre-built modules for notifications, escalations, and approvals. It also provides business activity monitoring functionality to proactively measure business process performance. BMC Remedy AR System is compatible with existing IT infrastructures and includes intuitive integration capabilities, including support for Web Services.

prerequisties

  • BMC Remedy AR System 7.6.04: Foundation - Part 1 (WBT)
  • BMC Remedy AR System 7.6.04:Foundation - Part 2 (ILT)
  • BMC Remedy AR System 7.6.04 Developer - Part 1 (WBT)

Duration

Online
  • It is a 20 days program and extends up to 2hrs each.
  • The format is 40% theory, 60% Hands-on.

Corporate
  • It is a 5 days program and extends up to 8hrs each.
  • The format is 40% theory, 60% Hands-on.
Classroom
    Private Classroom arranged on request and minimum attendies for batch is 4.

course content

  • CREATING DEPLOYABLE APPLICATIONS
    • Describe the features of deployable applications
    • Create roles and map them to AR System groups
    • Define server and application default permissions
  • CREATING CUSTOM HOME PAGES
    • Describe the need for custom home pages
    • Describe the use of the AppSubset field
    • Apply Skins to form views
  • USING ADVANCED FEATURES OF TABLE FIELDS
    • Review the workings of table fields
    • Create dynamic qualifications
    • Create dynamic tables
    • Describe buttons and URLs in table fields
    • Create cell-based tables
  • CREATING GUIDES
    • Describe the need for guides
    • Create Table Loop Active Link Guides
    • Refresh Tables
    • Use drop-down in List View Table fields
    • Define custom context menu for table
  • CREATING RECORD RELATIONSHIPS
    • Describe Record Relationships
    • Implement a Parent/Child Record Relationship
  • DESIGNING A DATA-DRIVEN APPROACH
    • Enforce Service Level Agreements
    • Define Escalation Levels
    • Edit data fields using rich text formatting
  • USING THE TABLE TREE VIEW FIELD
    • Describe the working of a Table Tree View field
    • Describe the properties of the Table Tree View field
    • Identify the new Folder View of Table Tree View Field
  • WORKING WITH EMAIL ENGINE AND ALERTS
    • Identify the purpose of the Email Engine
    • Identify the Email Engine architecture
    • Identify an Email Engine example
    • Identify the Alert System
  • IDENTIFYING ADVANCED FEATURES IN AR SYSTEM 7.6.04
    • Describe the version control process in AR System
    • Create formatted tooltips
    • Create flex-based flashboards
    • Identify the new pop-up window type for Open Window action
    • Describe report types and create Web Reports
    • Create Inline Forms
    • Modify data on display forms
    • Change form modes
    • Modify the toolbar option
  • USING CURRENCY FIELDS
    • Describe the purpose of a Currency field
    • Describe an example of a Currency field
    • Identify the structure of a Currency field
    • Identify the currency forms
  • USING SERVER SIDE TABLES AND DYNAMIC WORKFLOW
    • Create Server Side table fields
    • Describe Dynamic Workflow
    • Create Event based workflow
  • MANAGING DEPLOYABLE APPLICATIONS
    • Test an application
    • Define custom application states
    • Identify objects included in an application export
    • Export data with an application
    • Export application
  • CONFIGURING WEB VIEWS
    • Review the need for standard views
    • Review how to configure the Mid Tier for Standard views
    • Describe the need for the Web-Alternate (Fixed) Web view
    • Create a Web-Alternate view
    • Describe Right-Left form view in AR System
  • CREATING NAVIGATION FIELDS
    • Describe navigation fields
    • Create a navigation field
    • Define workflow for navigation fields
  • CUSTOMIZING WEB APPLICATIONS
    • Define AR System workflow on the Mid Tier
    • Implement URL Development Best Practices
    • Create custom style sheets for BMC Remedy Mid Tier

Videos

BMC Remedy AR System 7.6.04 Developer Videos will be updated soon
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