Mail : training@ecorptrainings.com
India : +91-8143-111-555
USA : +1-703-445-4802
uk : +44-20-3287-2021
Whats app : +91-8143-110-555
Facebook Twitter Google Plus Pinit Stumbleupon Youtube Blog

Workday HCM Demo New Batches Starting from Wednesday... 26-07-2017
Search Course Here




Live Chat
Support
BMC Remedy ITSM Admin online training

BMC Remedy IT Service Management 8.0 Administering



overview


BMC Remedy IT Service Management 8.0 Administering Basic provides BMC Remedy IT Service Management 8.0 application administrators, developers, and consultants with an introduction to ITSM application administration, and introduces the architecture and common configuration elements of the BMC Remedy ITSM applications, including BMC Service Desk, BMC Change Management, and BMC Asset Management.

prerequisties

  • BMC Remedy Service Desk 8.0: Using (WBT)
  • BMC Remedy Asset Management 8.0: Using (WBT)
  • BMC Remedy Change Management 8.0: Using (WBT)
  • BMC Remedy AR System 8.0: Foundation – Part 1 (ODL)

Duration

Online
  • It is a 12 days program and extends up to 2hrs each.
  • The format is 40% theory, 60% Hands-on.

Corporate
  • It is a 3 days program and extends up to 8hrs each.
  • The format is 40% theory, 60% Hands-on.
Classroom
    Private Classroom arrenged on request and minimum attendies for batch is 4.

course content

  • ITSM ARCHITECTURE OVERVIEW
    • BMC Remedy ITSM application purpose
    • BMC Remedy ITSM architecture
    • Foundation data
    • Online documentation and community improvements
  • ITSM ENHANCEMENTS
    • Access improvements
    • Social media
    • Hub and spoke technology
  • DEFINING COMPANIES AND LOCATION
    • Defining companies
    • Defining company organizations and locations
  • SUPPORT ORGANIZATIONS AND SUPPORT GROUPS
    • Purpose of support groups
    • Configuring optional information
    • Configuring social media
  • DEFINING PEOPLE
    • Permission groups and functional roles
    • Configuring people
    • Other people management activities
  • CATALOG SETUP
    • Product catalog setup
    • Operational catalog setup
    • Generic catalog and assignments
  • OTHER APPLICATION CONFIGURATION TASKS
    • Data management tool
    • Approval server
    • Task management
    • Email Rule Engine
    • Hub and spoke

Videos

BMC Remedy ITSM Admin Videos will be updated soon
To Watch More Videos Click Here

Flash News


AngularJS New Batch Start From 14th JULY & 15th JULY.


Hadoop Dev New Batch Start From 15th JULY & 16th JULY.


IBM COGNOS TM New Batch Start From 16th JULY & 17th JULY.


Informatica Dev New Batch Start From 17th JULY & 18th JULY.


Mean Stack New Batch Start 18th JULY & 19th JULY.

SAP BODS new Batch Starting From 19th JULY & 20th JULY.

SAP S/4 HANA New Batch Start From 20th JULY & 21st JULY
.

Tableau New Batch Start From 21st JULY & 22nd JULY

PUBLIC DEMO


(1) Workday Technical Demo Training

Demo Schedule : 09:30A.M EST / 08:30A.M CST / 6:30A.M PST on 13th JULY & 07:00A.M IST on 14th JULY

SOLVE YOUR QUERIES ONLINE
Email :
Rediff Bol :
ecorptrainings@rediffmail.com
Google Talk :
ecorptrainings@gmail.com
MSN Messenger :
ecorptrainings@hotmail.com
Yahoo Messenger :
ecorptrainings@yahoo.com
Skype Talk :
ecorptrainings