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Workday HCM Demo New Batches Starting from Wednesday... 26-07-2017
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CIT 642-831


This series provides a general overview of establishing a baseline, determining an effective troubleshooting strategy, resolving problems at the physical and data link layers, resolving problems at the network layer, and resolving problems at the transport and application layers.
  • Fundamental computer, PC and Networking knowledge is essential.
  • It is a 12 days program and extends up to 2hrs each.
  • The format is 40% theory, 60% Hands-on.

  • It is a 3 days program and extends up to 8hrs each.
  • The format is 40% theory, 60% Hands-on.
    Private Classroom arranged on request and minimum attendies for batch is 4.
course content
  • Networking Principles and Technologies
    • The OSI Reference Model
    • The Internet Troubleshooting Model
    • The Cisco Hierarchical Model
    • LAN Topology Types
    • Ethernet
    • Asynchronous Transfer Mode
    • Token Ring
    • Wireless Networking
    • Segmentation
  • TCP/IP
    • Overview of TCP/IP
    • IP Addressing and Subnetting
    • DNS (Domain Name System)
    • Internet Control Message Protocol (ICMP)
    • Show Commands for Troubleshooting TCP/IP
    • IP Debug Commands
    • Configuring DHCP
  • Windows Troubleshooting
    • The ipconfig Command
    • The winipconfig Command
    • The ping Command
    • The tracert and pathping Commands
    • The nslookup Command
    • The netstat Command
    • The route Command
    • The arp Command
    • The ftp Command
    • The telnet Command
  • The Physical and Data Link Layers
    • Equipment for Troubleshooting
    • Troubleshooting with the show Command
    • The Cisco Discovery Protocol (CDP)
    • Configuration and Fault Management
    • Hardware Troubleshooting
    • Layer 2 Troubleshooting Basics
    • Catalyst Switch Troubleshooting Software
    • Remote Monitoring (RMON)
    • Lost Password
    • Switch Troubleshooting Commands
  • Virtual LANs
    • VLAN Trunks
    • The VLAN Trunk Protocol
    • VLAN Advertisements
    • Inter-VLAN Routing
    • VLAN Configuration
    • VLAN Trunk Configuration
    • VLAN Pruning
    • Assigning a VLAN Membership to a 1900 Series Switch
    • Static and Dynamic VLANs
    • Configuring and Enabling VTP
    • Configuring Inter-VLAN Routing
    • Inter-Switch Link
    • The IEEE 802.1Q Standard
  • Serial Links
    • Serial Link Symptoms
    • Troubleshooting Techniques for Serial Link Problems
    • CSU/DSU Loopback Testing
    • Serial Link Troubleshooting Commands
    • Troubleshooting Frame Relay
    • Frame Relay Troubleshooting Commands
    • Troubleshooting X.25
    • X.25 Troubleshooting Commands
  • Routing Protocols
    • Routing Protocols
    • Routing Information Protocol (RIP)
    • Internet Gateway Routing Protocol (IGRP)
    • Open Shortest Path First (OSPF)
    • IGRP vs. EIGRP
    • Border Gateway Protocol (BGP)
    • Intermediate System to Intermediate System (IS-IS)
    • IPX/SPX Overview
    • SAP and GNS
    • NLSP
    • IPX Access Lists
    • IPX Troubleshooting Commands
  • ISDN
    • ISDN Overview
    • Troubleshooting ISDN Configurations
    • Troubleshooting Connections at the Physical Layer
    • Terminology for Troubleshooting
    • Troubleshooting Provider Switches
    • Troubleshooting the Data Link Layer
    • Troubleshooting the Network Layer
    • ISDN Troubleshooting Commands
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