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Workday HCM Demo New Batches Starting from Friday... 29-6-2018
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HP Business Service Management


HP Business Service Management (BSM) is an end-to-end management solution that integrates network, server, application and business transaction monitoring. HP Business Service Management is developed and marketed by the HP Software Division.
  • Systems, network, and database administration
  • ITIL concepts and terminology
  • Industry-standard operating systems
  • Network, system, and application monitoring principles and practices
  • It is a 20 days program and extends up to 2hrs each.
  • The format is 20% theory, 80% Hands-on.

  • It is a 5 days program and extends up to 8hrs each.
  • The format is 20% theory, 80% Hands-on.
    Private Classroom arranged on request and minimum attendies for batch is 4.
course content
  • BSM Overview
    • Introduction to HP Business Service Management
    • Introduction to BSM įß”¦Challenges and Value
    • Understanding the BSM Architecture and Components
    • Introduction to the BSM GUI
  • BSM Deployment
    • Understanding Certified Deployments
    • Understanding High Availability Solutions
    • Understanding Sizing įßŶsing the Calculator
  • Business Process Monitoring Concepts
    • Understanding Business Processes
    • Introduction to Business Process Monitoring (BPM)
    • Determining Monitoring Preferences (Locations, Frequency, and Thresholds)
  • EUM Overview
    • Introducing the New Look & Feel
    • Navigation in the EUM Admin
    • Understanding the Global Configuration Settings
  • Data Collectors
    • Introducing the Real User Monitor Concept
    • RUM Architecture Overview
    • Introducing the Business Process Monitor
    • BPM Architecture Overview
    • Business Process Monitor Deployment
  • Scripting
    • An Introduction to Scripting and Scripting Concepts
    • Introducing VUGEN (Virtual User Generator)
    • Working with VUGEN įß”¦Recording Sessions
  • Monitoring Configuration
    • Introducing Script Repository
    • EUM Monitor Configuration įß”¦Understanding Script Parameters, Thresholds and Other Monitor Properties
  • EUM administration
    • Managing Business Applications
    • Managing Data Collectors
    • Understanding Permissions in EUM
  • Alert Configuration
    • Understanding EUM Alerts
    • Alert Configuration and Customization
  • End User Management Reports
    • Overview of End User Reports
    • Understanding Reports and Report Types
    • Analyzing Report Data
  • RTSM Concepts
    • ITIL įß”¦Overview
    • RTSM Concepts
  • HP RTSM Introduction
    • HP RTSM Overview
    • Introducing the RTSM Interface and Main Application Components
    • Understanding the Basic Data Flow
    • HP RTSM - How it Works
  • The Modeling Studio
    • Modeling Overview
    • Introducing the Topology Query Language
    • Creating Views
    • Working with Dependencies
  • Introduction to SiteScope
    • Identify the Key Product Features
    • Describe the Architecture and Data Flow
    • Identify SiteScope Monitoring Objects
  • Introducing SiteScope GUI
    • Access the SiteScope User Interface
    • Explore the Preferences Interface
    • Identify the Purpose of the SiteScope Health Monitors
    • Identify the Purpose of the SiteScope Diagnostics Tools
  • Planning and Designing a Monitoring Strategy
    • Describe the Best Practice Methodology for SiteScope Monitoring
    • Configure Heartbeats and Dependencies
    • Use a Best Practice Approach for Developing a Grouping Model
    • Use a Best Practice Approach for Planning a SiteScope Deployment and Deciding When to Monitor an IT Environment
  • Managing Groups and Monitors
    • Navigate the SiteScope Interface Using the Dashboard Tab
    • Create and Configure Groups and Monitors
    • Acknowledge Monitor Errors
    • Use Threshold Settings and Base Lining
    • Use Filters
  • System Availability Management(SAM)
    • Understand how SiteScope Communicates with BSM
    • Access SiteScope from SAM
    • Integrate SiteScope Data with BSM's Configuration Items
  • User Reports
    • Report manager Overview
    • Report types
    • The Report manager UI
    • Working with Custom reports
  • SLM
    • Introduction to Service-Level Management
    • SLM Terminology
    • SLM Administration Overview
    • SLM Application Reports
  • Quick Review
    • Understand and Explain the Topics Studied in the Previous Day
  • Service Health
    • Service Health Overview
    • How Service Health Works
    • Service Health Administration
  • My BSM
    • My BSM Overview and Terminology
    • Creating Your MyBSM Workspace
    • Available BSM Components
  • Platform administration
    • Infrastructure Setting Manager Overview
    • Database Management
    • Audit log Overview
    • User and Permissions Management
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(1) Workday Technical Demo Training

Demo Schedule : 09:30 P.M EST / 08:30 P.M CST / 6:30 P.M PST on 23th June & 07:00 A.M IST on 24th June

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