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HP UCMDB online training



HP UCMDB automatically collects and manages accurate and current business service definitions, associated infrastructure relationships and detailed information on the assets, and is a central component in many of the key processes in your IT organization, such as change management, asset management, service management, and business service management.


  • General knowledge of IT operations, familiarity with business services, and service management
  • Background in network or enterprise application administration and knowledge of enterprise architectures in a production IT infrastructure


  • It is a 20 days program and extends up to 2hrs each.
  • The format is 40% theory, 60% Hands-on.

  • It is a 5 days program and extends up to 8hrs each.
  • The format is 40% theory, 60% Hands-on.
    Private Classroom arranged on request and minimum attendies for batch is 4.

course content

  • Course Overview
    • Review contents of the course
    • Review goals of the course
    • Recognize fellow participants
    • Review the class schedule
    • Identify the prerequisites
  • Introduction to CMS and HP CMS
    • Define CMS
    • Identify the evolution from CMDB to CMS
    • Define the CMS architecture
    • Identify the advantages of CMS
    • Identify the key features of HP CMS
    • Identify target users of CMS
    • Work with CMS components
    • Use CMS-related solutions, such as
      • Change, Configure, and Release Management (CCRM)
      • Business Service Management (BSM)
      • Service Asset and Configuration Management (SACM)
      • Closed-Loop Incident Process (CLIP)
  • Introduction to UCMDB
    • Define UCMDB
    • Identify capabilities and features of UCMDB
    • Define the integration capabilities of UCMDB
    • Define the architecture of UCMDB
    • Describe the visualization, mapping, and discovery capabilities of UCMDB
    • Describe the deployment options of UCMDB
  • IT Universe Manager
    • Define the IT Universe Manager
    • Identify IT Universe Manager common tasks
    • Work with Views
    • Search for CIs
    • Use IT Universe Manager to display a CI’s related CIs
    • Add, update, and delete CIs with IT Universe Manager
  • CI Type Manager
    • Define the UCMDB class model
    • Identify the UCMDB class model components, including
      • CIs
      • CI types (CIT)
      • CIT relationships
    • Navigate the CI Type Manager
    • Work with attributes
    • Create a CIT
    • Create a relationship type
  • Introduction to Modeling Studio and TQL
    • Describe Modeling Studio
    • Work with the Modeling Studio Interface
    • Define Topology Query Language (TQL) concepts
    • Build TQLs with Attribute, Cardinality, Element Type, and Identity conditions
    • Use the Add Related Query Node wizard
  • Modeling Studio – Models and Perspectives
    • Define the concept of models
    • Identify the types of models
    • Create instance-based models
    • Create pattern-based models
    • Define the concept of perspectives
    • Create perspectives
    • Create perspective-based views
  • UCMDB Browser
    • Identify the key features of the UCMDB Browser
    • Summarize the UCMDB Browser value proposition
    • Navigate through the Browser UI
    • Search using the Browser
    • Change CI data using the Browser
    • View direct links to external applications
    • View different Browser widgets
    • Use service modeling
    • Browse through installation and configuration requirements
  • UCMDB Configuration Manager
    • Define the UCMDB Configuration Manager (CM)
    • Identify the UCMDB CM value proposition
    • Identify the UCMDB CM components
    • Navigate the UCMDB CM UI
    • View CM licensing, installation, configuration, and administration information
  • Reports
    • Identify UCMDB reports
    • Define Topology reports
    • Define Custom reports
    • View various Custom reports
    • Manage reports
  • Impact Analysis
    • Define impact analysis
    • View use cases of impact analysis
    • Run Impact Analysis
    • Navigate the Impact Analysis Manager
    • Define an impact analysis rule
    • Describe the TQL limitations for impact analysis queries
    • Define out-of-the-box impact rules
    • Define calculated relationships
  • Enrichments
    • Define enrichments
    • List enrichment operations
    • View examples of enrichments
    • Navigate the Enrichment Manager
    • Define Enrichment Manager UI elements
    • Work with enrichments
    • View OOTB enrichments
    • Schedule enrichments
  • Security
    • Define UCMDB user permissions
    • Define resource groups
    • Define Roles Manager, OOTB roles
    • Work with users and groups to
      • Create new user and groups
      • Navigate the Details tab
      • Navigate the Roles tab
      • Navigate the Permissions Overview tab
    • Identify Ownership Management
    • Work with LDAP mapping
  • Administration
    • Identify the CI lifecycle and aging mechanism
    • Work with the Package Manager
      • Create a Custom package
      • Use Content Packs
    • Use log files
    • Work with Infrastructure Settings Manager
    • Work with the Scheduler
    • Use the Recipients Manager
  • Integrations
    • Identify UCMDB integrations
    • List UCMDB integrations as part of CMS
    • Identify the integration technologies
    • Define the integration types
    • Navigate the Integration Studio
    • Identify Integration Point, Adapter, and Job
    • Describe UCMDB-SM integration
    • Describe UCMDB-AM integration
    • Describe UCMDB-CM integration
    • Describe Custom integrations


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