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Workday HCM Demo New Batches Starting from Wednesday... 26-07-2017
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Oracle Utilities Customer Care Billing  Online Training

Oracle Utilities Customer Care Billing(Oracle CC & B Technical)


The Oracle Utilities Customer Care and Billing Business Intelligence family of products delivers prebuilt analytics that help utilities improve decision-making, customer service, and revenue management.Oracle Utilities Customer Care and Billing (CC&B) is a central repository for customer information such as, name, address, phone number, and so on which manages all aspects of the utility customer lifecycle including service connections, trouble calls, and outages.Oracle Utilities Customer Care and Billing sends the synchronization message to an Oracle Utilities Customer Care and Billing Request JMS Queue for the integration layer to consume and process.
  • Understand basic relational database concepts such as table and column
  • Understand basic concepts of an object and a financial transaction
  • Have basic experience with an enterprise or web-enabled system
  • Have basic keyboard and mouse skills
  • It is a 20 days program and extends up to 2hrs each.
  • The format is 40% theory, 60% Hands-on.

  • It is a 5 days program and extends up to 8hrs each.
  • The format is 40% theory, 60% Hands-on.
    Private Classroom arranged on request and minimum attendies for batch is 4.
course content
  • Architecture & System Configuration
    • CC& B Technical Architecture
    • Maintenance Objects
    • Business Objects
    • Business Services
    • Scripts
    • Portals / Zones / UI Maps
  • Algorithms
    • Oracle Utilities SDK
    • Development
    • Algorithms
    • Algorithms configuration
    • Algorithms development (Java)
  • Batches
    • Batches
    • Batch Scheduling
    • Batch Configuration
    • Batch development (using Java)
  • Integration Overview & Migration Tools
    • XML Application Integration (XAI)
    • Multi Purpose Listener (MPL)
    • XAI ClassesXAI Receivers
    • XAI Receivers
    • XAI Inbound Services
    • Outbound Messages
    • Integrating XAI with backend Java programs
    • User Exits
    • Migration Tools (SQL, ETL, etc)
  • Maintenance Objects and New Entities
    • Creation of new Maintenance Objects
    • Database Tables Creation
    • Metadata definition
    • Using Application Workbench
    • Creating Java Entities
    • Creating Business Objects on top of new Maintenance Objects
Oracle Utilities Customer Care Billing videos will be updated soon
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(1) Workday Technical Demo Training

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