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Quality Assurance Online Training

Quality Assurance


Quality Assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers. QA is applied to physical products in pre-production to verify what will be made meets specifications and requirements, and during manufacturing production runs by validating lot samples meet specified quality controls. QA is also applied to software to verify that features and functionality meet business objectives, and that code is relatively bug free prior to shipping or releasing new software products and versions.Quality Assurance refers to administrative and procedural activities implemented in a quality system so that requirements and goals for a product, service or activity will be fulfilled.It is the systematic measurement, comparison with a standard, monitoring of processes and an associated feedback loop that confers error prevention.This can be contrasted with quality control, which is focused on process output.
  • All attendees should have a basic knowledge of Testing, Verification and Validation.
  • It is a 12 days program and extends up to 2hrs each.
  • The format is 40% theory, 60% Hands-on.

  • It is a 3 days program and extends up to 8hrs each.
  • The format is 40% theory, 60% Hands-on.
    Private Classroom arranged on request and minimum attendies for batch is 4.
course content
  • Introduction to Software Quality Assurance
    • Contrasting roles: Software Quality Assurance, Testing, Verification and Validation
    • Comparing software development life cycles
    • Documenting processes
    • Defining the goals of Software Quality Assurance

  • Software Quality Assurance Components
    • Analyzing the components of Quality
      • Creating processes
      • Choosing the best practices and implementing process improvement initiatives

    • Implementing a road map
      • IEEE
      • CMMI
      • ISO 9001
      • Selecting and documenting standards
      • Conducting training
      • Participating in reviews and audits
      • Maintaining records

  • Planning for Software Quality Assurance
    • Applying verification and validation techniques for error detection
      • Evaluating verification and validation techniques
      • Analyzing life cycle products
      • Implementing walkthroughs
      • Exploring testing techniques

    • Detecting defects while applying inspection techniques
      • Defining the inspection process
      • Planning and conducting an inspection
      • Communicating inspection results

  • Conducting Audits
    • The types of audits
      • Comparing process, product, project, quality-system and configuration audits
      • Documenting audit findings in a report

    • Comparing industry standards
      • Complying with industry standards and models: ISO 9001 and CMMI
      • Comparing the work products against industry best practices

    • Verifying product configuration using configuration audits
      • Demonstrating the product satisfies the requirements
      • Ensuring the as-built product complies with the documentation

    • Improving productivity using in-process audits
      • Assessing internal processes for compliance
      • Analyzing processes and procedures used during development

    • Initiating the auditing process
      • Planning and preparing for the audit
      • Reporting the results
      • Monitoring noncompliance

  • Applying Configuration Management (CM)
    • Defining the components of a CM system
      • Identifying the workflow and work products
      • Managing and controlling products for consistency
      • Assessing and managing components with release management
      • Communicating product status using reports

    • Ensuring quality by controlling CM components
      • Verifying software and hardware components
      • Maintaining test data for regression tests
      • Tracking change requests
    • Participating in an SQA and CM audit
      • Reviewing documentation against a standard
      • Interviewing quality and configuration management personnel
      • Documenting and confirming audit findings
      • Presenting audit findings

  • Continuous Process Improvement
    • Fostering learning through process improvement
      • Defining and implementing process improvement
      • Planning process improvement initiatives

    • Achieving excellence through metrics
      • Selecting and analyzing metrics
      • Analyzing data through root cause analysis
      • Communicating organizational progress

    • Coordinating the next steps
      • Implementing corrective actions
      • Focusing on prevention techniques
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