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Retail POS Business Essentials Online Training

Retail Point-of-Service (POS) Business Essentials


Point of sale is the place where a retail transaction is completed. It is the point at which a customer makes a payment to the merchant in exchange for goods or services. At the point of sale the retailer would calculate the amount owed by the customer and provide options for the customer to make payment. The merchant will also normally issue a receipt for the transaction.
  • Retail Back Office (BO) Business Essentials
  • Retail Central Office (CO) Business Essentials
  • It is a 8 days program and extends up to 2hrs each.
  • The format is 20% theory, 80% Hands-on.

  • It is a 2 days program and extends up to 8hrs each.
  • The format is 20% theory, 80% Hands-on.
    Private Classroom arranged on request and minimum attendies for batch is 4.
course content
  • Oracle Retail Point-of-Service Overview
    • Retail Footprint
    • Retail Business Practices
    • Retail Routine
    • What Is Point-of-Service?
    • Main Screen Regions
    • Language and Locale Support
  • Daily Operations and Time Tracking
    • Opening the Store
    • Start of Day Function
    • Register and Till Open Function
    • Suspending and Resuming Tills
    • Closing the Store Functions
    • Clocking In and Out
    • Participant Practice Session: Performing Daily Operations
  • Completing Transactions
    • Selling Items to Customers
    • Tendering Options
    • Related Items
    • eReceipt
    • Performing Returns
    • Performing Item Services
    • Post Voiding and Suspending Transactions
    • Partcipant Practice Session: Tendering a Transaction
  • Linking Customers and Sales Associates
    • Linking Customer and Sales Associates to Transactions
    • Customer Options
    • Customer Information
    • Must-Link Transactions
  • Adjusting Prices and House Accounts
    • Pricing Options
    • Price Override
    • Markdowns
    • Manual Discounts
    • Price Adjustments
    • House Accounts
    • Participant Practice Session: Adjusting Prices
  • Admin Options
    • Manager Options
    • Report Options
    • System and Register Status
    • Employee Options
  • Orders, Fulfillment, and Inventory Inquiry
    • Handling Orders
    • External Order Payment
    • Bill Payment
    • Fulfillment
    • Processing Orders
    • Inventory Inquiry
    • Store Information
  • Training Mode and Transaction Re-entry Mode
    • Using Training Mode
    • Activating Training Mode
    • POS and Administrative Functions
    • Security and Parameter Settings
    • Transaction Re-entry Mode
    • Activating Transaction Re-entry Mode
    • Transaction Re-entry Mode Functionality

Retail Point-of-Service Videos will be updated Soon
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