Workday HCM Demo New Batches Starting from Tuesday... 01-11-2016
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SAP CRM E-Commerce  Online Training

SAP CRM E-Commerce


SAP CRM provides an e-commerce application that enables you to turn the Internet into both a profitable sales channel and an interaction channel for business customers and consumers. With SAP CRM, you can empower your customers with a personalized Web experience and convenient self-services.
  • Basic knowledge of mySAP CRM, CRM Service and customization, experience with BI Analysis Process and BI Data Mining, and knowledge of the central component system in SD and CS.
  • It is a 16 days program and extends up to 2hrs each.
  • The format is 40% theory, 60% Hands-on.

  • It is a 4 days program and extends up to 8hrs each.
  • The format is 40% theory, 60% Hands-on.
    Private Classroom arranged on request and minimum attendies for batch is 4.
course content
  • Introduction, terminology
  • Landscape
  • Architecture and technology
  • Agent functions and operating the IC
  • Creating IC profiles
  • Navigation bar and the transaction launcher configuration
  • IC manager dashboard
  • Management call lists
  • Interactive scripting
  • IC workforce management
  • E-commerce in the SAP Solution Manager
  • Web shop administration
  • Superuser / user administration
  • Product catalog (views, documents, BAdIs, product catalog export, external catalogs, Web-based maintenance)
  • Internet Pricing Configurator (IPC) - Marketing functions
  • Keying and Advanced Compositing
SAP CRM E-Commerce videos will be updated soon
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Workday HCM Demo Training

Demo Schedule : 09:30P.M EST / 08:30P.M CST / 06:30P.M PST on 31st OCT & 07:00A.M IST on 01st NOV
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