Course Overview
AMDocs CRM Billing Training Details
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Duration40 houres
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TypeOnline Training
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IncludesCourse Meterial
Amdocs Billing Care is the Web-based front office application used by contact center agents to create and maintain customer accounts, manage their services, and handle customer issues. It is designed to operate as the front-end application to customer-related activities supported by Amdocs Charging and other Amdocs products. Amdocs Billing Care's architecture and functionality is based on Amdocs CRM, the leading CRM product in the telecom sector — with more than 100 telecom installations worldwide.
Prerequisties
Duration
Online Corporate ClassroomCourse Content
- Introduction to Amdocs CRM 8.1 Data Model
- Changes to ABP Tables
- New Changes in Clarify View
- CIH Concepts
- Introduction to Amdocs Smart Client Architecture
- Introduction to Amdocs Smart Client Framework 8.2
- Form Controls
- Form Actions
- Introduction to Amdocs CRM backend
- Introduction to Server Architecture
- Knowing Beans, Xbeans, Worker Beans, Save Beans and Load Beans
- Introduction to Amdocs Configurator
- Introduction to Amdocs Smart Client designer
- Smart Client hands-on exercises
- Introduction to CRM Upgrade
- Upgrade Path
- Upgrade Steps
Course Calender
12th Jan
Saturday
7:00 AM IST
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15th Jan
Tuesday
7:00 AM IST
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Review
Score Breakdown
4.6 / 5.0
90% recommend this course
Score Breakdown
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(58)
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(132)
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(89)
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(58)
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(9)
Average Rating For
- Content 4.5
- Knowledge 4.5
- Assignment 4.2
- Institute 4.3
- Instructor 4.4
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Antony Robert
18/03/2016
Great experience! Thanks Ecorptrainings for providing an online learning platform where courses can be taken from anywhere and anytime as per convenience. I attended Workday training and Workday HCM training and both the courses were really good. I would definitely recommend Ecorptrainings Thanks Ecorp
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Rajesh
18/03/2016
Ecorptrainings is an interactive and innovative way of evangelizing us toward various courses. The best stars for Ecorptrainings lies on the ticket solving and their tailored courses. Instructors are knowledgeable and interactive in teaching. Workday training sessions are well structured with a proper content in helping us to dive. Good course material and structured modules in each course..