Course Overview
BMC Remedy Change Management Training Details
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Duration40 houres
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Modules12 Modules
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TypeOnline Training
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IncludesCourse Meterial
BMC Remedy Change Management provides a system of planning, scheduling, implementing, and tracking changes that need to be completed within your organization. BMC Remedy Change Management is closely aligned with standard ITIL service management processes.
Prerequisties
Duration
Online Corporate ClassroomCourse Content
- INTRODUCTION TO CHANGE MANAGEMENT
- Identifying ITSM Applications
- Change and Release Management Roles
- Change Management Process and Lifecycle
- Release Management Process
- NAVIGATING THE CONSOLES
- Accessing the Applications
- Navigating the Change Management Console
- Navigating the Release Management Console
- Social Networking Overview
- OVERVIEW AND REQUESTER CONSOLES
- Overview Console
- Requester Console
- CREATING CHANGE REQUESTS
- Change Procedures Overview
- Creating Change Requests
- Assigning Change Requests
- PLANNING AND APPROVING CHANGES
- Change Procedures Overview
- Planning a Change Request
- Approving a Change Request
- PROCESSING CHANGE REQUESTS
- Change Procedures Overview
- Searching for Change Requests
- Working with Tasks
- Processing and Closing Changes
- WORKING WITH RELEASES
- Release Procedures and Lifecycle Overview
- Creating a Release
- Working with Activities
- Processing and Closing Releases
- USING COMMON FEATURES
- Working with Reports and Flashboards
- Supplemental Features
Course Calender
1st Dec
Saturday
7:00 AM IST
Enroll Now
4th Dec
Tuesday
7:00 AM IST
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Review
Score Breakdown
4.6 / 5.0
90% recommend this course
Score Breakdown
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(58)
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(132)
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(89)
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(58)
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(9)
Average Rating For
- Content 4.5
- Knowledge 4.5
- Assignment 4.2
- Institute 4.3
- Instructor 4.4
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Antony Robert
18/03/2016
Great experience! Thanks Ecorptrainings for providing an online learning platform where courses can be taken from anywhere and anytime as per convenience. I attended Workday training and Workday HCM training and both the courses were really good. I would definitely recommend Ecorptrainings Thanks Ecorp
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Rajesh
18/03/2016
Ecorptrainings is an interactive and innovative way of evangelizing us toward various courses. The best stars for Ecorptrainings lies on the ticket solving and their tailored courses. Instructors are knowledgeable and interactive in teaching. Workday training sessions are well structured with a proper content in helping us to dive. Good course material and structured modules in each course..