Course Overview
HP Business Service Management Training Details
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Duration35-40 hours
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TypeOnline Training
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IncludesCourse Meterial
HP Business Service Management (BSM) is an end-to-end management solution that integrates network, server, application and business transaction monitoring. HP Business Service Management is developed and marketed by the HP Software Division.
- Training by Realtime Expert trainer
- Live Online Classes
- Free study material
- Online virtual Classes available in morning, evening and weekend
Prerequisties
- Systems, network, and database administration
- ITIL concepts and terminology
- Industry-standard operating systems
- Network, system, and application monitoring principles and practices
Duration
Online- The format is 40% theory, 60% Hands-on.
- It is a 20 days program and extends up to 2hrs each.
- The format is 40% theory, 60% Hands-on.
- It is a 5 days program and extends up to 8hrs each.
- Private Classroom arrenged on request and minimum attendies for batch is 4.
Course Content
- Introduction to HP Business Service Management
- Introduction to BSM ???Challenges and Value
- Understanding the BSM Architecture and Components
- Introduction to the BSM GUI
- Understanding Certified Deployments
- Understanding High Availability Solutions
- Understanding Sizing ??Ysing the Calculator
- Understanding Business Processes
- Introduction to Business Process Monitoring (BPM)
- Determining Monitoring Preferences (Locations, Frequency, and Thresholds)
- Introducing the New Look & Feel
- Navigation in the EUM Admin
- Understanding the Global Configuration Settings
- Introducing the Real User Monitor Concept
- RUM Architecture Overview
- Introducing the Business Process Monitor
- BPM Architecture Overview
- Business Process Monitor Deployment
- An Introduction to Scripting and Scripting Concepts
- Introducing VUGEN (Virtual User Generator)
- Working with VUGEN ???Recording Sessions
- Introducing Script Repository
- EUM Monitor Configuration ???Understanding Script Parameters, Thresholds and Other Monitor Properties
- Managing Business Applications
- Managing Data Collectors
- Understanding Permissions in EUM
- Understanding EUM Alerts
- Alert Configuration and Customization
- Overview of End User Reports
- Understanding Reports and Report Types
- Analyzing Report Data
- ITIL ???Overview
- RTSM Concepts
- HP RTSM Overview
- Introducing the RTSM Interface and Main Application Components
- Understanding the Basic Data Flow
- HP RTSM - How it Works
- Modeling Overview
- Introducing the Topology Query Language
- Creating Views
- Working with Dependencies
- Identify the Key Product Features
- Describe the Architecture and Data Flow
- Identify SiteScope Monitoring Objects
- Access the SiteScope User Interface
- Explore the Preferences Interface
- Identify the Purpose of the SiteScope Health Monitors
- Identify the Purpose of the SiteScope Diagnostics Tools
- Describe the Best Practice Methodology for SiteScope Monitoring
- Configure Heartbeats and Dependencies
- Use a Best Practice Approach for Developing a Grouping Model
- Use a Best Practice Approach for Planning a SiteScope Deployment and Deciding When to Monitor an IT Environment
- Navigate the SiteScope Interface Using the Dashboard Tab
- Create and Configure Groups and Monitors
- Acknowledge Monitor Errors
- Use Threshold Settings and Base Lining
- Use Filters
System Availability Management(SAM)
- Understand how SiteScope Communicates with BSM
- Access SiteScope from SAM
- Integrate SiteScope Data with BSM's Configuration Items
User Reports
- Report manager Overview
- Report types
- The Report manager UI
- Working with Custom reports
SLM
- Introduction to Service-Level Management
- SLM Terminology
- SLM Administration Overview
- SLM Application Reports
Quick Review
- Understand and Explain the Topics Studied in the Previous Day
Service Health
- Service Health Overview
- How Service Health Works
- Service Health Administration
My BSM
- My BSM Overview and Terminology
- Creating Your MyBSM Workspace
- Available BSM Components
Platform administration
- Infrastructure Setting Manager Overview
- Database Management
- Audit log Overview
- User and Permissions Management
BSM Overview
BSM Deployment
Business Process Monitoring Concepts
EUM Overview
Data Collectors
Scripting
Monitoring Configuration
EUM administration
Alert Configuration
End User Management Reports
RTSM Concepts
HP RTSM Introduction
The Modeling Studio
Introduction to SiteScope
Introducing SiteScope GUI
Planning and Designing a Monitoring Strategy
Managing Groups and Monitors
Course Calender

23rd Feb
Saturday
7:00 AM IST
Enroll Now

26th Feb
Tuesday
7:00 AM IST
Enroll Now
Review
Score Breakdown
4.6 / 5.0
90% recommend this course
Score Breakdown
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Average Rating For
- Content 4.5
- Knowledge 4.5
- Assignment 4.2
- Institute 4.3
- Instructor 4.4
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Antony Robert
18/03/2016
Great experience! Thanks Ecorptrainings for providing an online learning platform where courses can be taken from anywhere and anytime as per convenience. I attended Workday training and Workday HCM training and both the courses were really good. I would definitely recommend Ecorptrainings Thanks Ecorp
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Rajesh
18/03/2016
Ecorptrainings is an interactive and innovative way of evangelizing us toward various courses. The best stars for Ecorptrainings lies on the ticket solving and their tailored courses. Instructors are knowledgeable and interactive in teaching. Workday training sessions are well structured with a proper content in helping us to dive. Good course material and structured modules in each course..