Course Overview
IBM Contact Optimization Training Details
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Duration30-35 hours
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TypeOnline Training
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IncludesCourse Meterial
IBM Contact Optimization is a web-based extension of IBM Campaign that allows you to determine the optimal contact strategy for each customer. You can optimize over time, looking across the proposed offers and channels across multiple marketing campaigns.
- Training by Realtime Expert trainer
- Live Online Classes
- Free study material
- Online virtual Classes available in morning, evening and weekend
Prerequisties
- General knowledge of database marketing
- General knowledge of IBM Campaign
- General knowledge of scoring methodology
- General knowledge of contact strategies
Duration
Online- The format is 40% theory, 60% Hands-on.
- It is a 20 days program and extends up to 2hrs each.
- The format is 40% theory, 60% Hands-on.
- It is a 5 days program and extends up to 8hrs each.
- Private Classroom arrenged on request and minimum attendies for batch is 4.
Course Content
- Explain the basics concepts of IBM Contact Optimization
- Create a pre-Optimization flowchart
- Create an Optimization Session
- Create optimization rules
- Add scoring methodology
- Review optimization reports
- Create a post-optimization flowchart
Course Calender

18th November
Monday
7:00 AM IST
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22nd November
Friday
7:00 AM IST
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Review
Score Breakdown
4.6 / 5.0
90% recommend this course
Score Breakdown
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(58)
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(132)
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(89)
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(58)
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(9)
Average Rating For
- Content 4.5
- Knowledge 4.5
- Assignment 4.2
- Institute 4.3
- Instructor 4.4
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Antony Robert
18/03/2016
Great experience! Thanks Ecorptrainings for providing an online learning platform where courses can be taken from anywhere and anytime as per convenience. I attended Workday training and Workday HCM training and both the courses were really good. I would definitely recommend Ecorptrainings Thanks Ecorp
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Rajesh
18/03/2016
Ecorptrainings is an interactive and innovative way of evangelizing us toward various courses. The best stars for Ecorptrainings lies on the ticket solving and their tailored courses. Instructors are knowledgeable and interactive in teaching. Workday training sessions are well structured with a proper content in helping us to dive. Good course material and structured modules in each course..