Course Overview
SAP CRM Service Training Details
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Duration40 houres
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Modules12 Modules
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TypeOnline Training
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IncludesCourse Meterial
SAP CRM software helps you engage with your customers anywhere, anytime and on any device. With complete customer information – from interaction history to social media sentiments and intuitive tools, you can continually improve your sales, marketing and service processes and delight your customers.
Prerequisties
Duration
Online Corporate ClassroomCourse Content
- Installed base management
- Individual objects
- Service agreements
- Service contracts
- Service plans
- Resource planning
- Service confirmation
- Service billing
- ERP Integration
- Complaints and returns
- In-house repair processing
Maintenance of technical objects
Service contract processing
Service order processing
Complaints and returns processing
Overview of IT Service Management
Course Calender
1st Dec
Saturday
7:00 AM IST
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4th Dec
Tuesday
7:00 AM IST
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Review
Score Breakdown
4.6 / 5.0
90% recommend this course
Score Breakdown
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(58)
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(132)
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(89)
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(58)
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(9)
Average Rating For
- Content 4.5
- Knowledge 4.5
- Assignment 4.2
- Institute 4.3
- Instructor 4.4
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Antony Robert
18/03/2016
Great experience! Thanks Ecorptrainings for providing an online learning platform where courses can be taken from anywhere and anytime as per convenience. I attended Workday training and Workday HCM training and both the courses were really good. I would definitely recommend Ecorptrainings Thanks Ecorp
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Rajesh
18/03/2016
Ecorptrainings is an interactive and innovative way of evangelizing us toward various courses. The best stars for Ecorptrainings lies on the ticket solving and their tailored courses. Instructors are knowledgeable and interactive in teaching. Workday training sessions are well structured with a proper content in helping us to dive. Good course material and structured modules in each course..