Epic Resolute Professional Billing Certification

This certification-oriented training focuses on core concepts and practical workflows such as:

1. Overview of Epic revenue cycle and the role of Resolute PB.
2. Patient registration, scheduling touchpoints, and billing integration.
3. Charge capture, charge review, and workqueues.
4. Claim creation, edits, scrubbing, and submission.
5. Follow-up workflows, denials, and appeal processes.
6. Payment posting, adjustments, and write-offs.
7. Reporting, workqueue configuration basics, and productivity tracking.

1. Basic understanding of healthcare revenue cycle concepts (charges, claims, payments, adjustments).
2. Familiarity with medical billing workflows (CPT, ICD, payers, EOB/ERA).
3. Experience in a clinic, hospital billing office, or revenue cycle role is an advantage.
4. Exposure to Epic or other EMR/PM systems is helpful but not mandatory.

1. Understanding of the end-to-end professional billing workflow in Epic.
2. Hands-on experience with charge review, claim edit workqueues, and follow-up workqueues.
3. Ability to work with payers, remittances, and resolve denials using Epic Resolute PB tools.
4. Familiarity with key Epic PB master files, build concepts, and configuration basics (at an overview level).
5. Stronger readiness for Epic Resolute Professional Billing certification tracks (as per your organization’s access to Epic).

• Billing analysts and revenue cycle specialists.
• Epic PB analysts and configuration/IT staff.
• Medical billers and AR follow-up teams.
• Healthcare operations professionals moving into Epic roles.
• Consultants working on Epic revenue cycle implementations.