HP OpenView, now known as Micro Focus Operations Bridge, is a suite of enterprise software products designed for managing the performance, availability, and security of IT infrastructure and applications. The role of an "HP OpenView Admin" typically involves the administration and configuration of these software products to monitor and manage IT environments effectively.
-
Installation and Configuration: HP OpenView Admins are responsible for installing, configuring, and maintaining HP OpenView software products according to the organization's requirements. This includes setting up the necessary components, configuring monitoring policies, and integrating with other systems and tools.
-
Monitoring Setup: HP OpenView Admins set up monitoring for various IT infrastructure components, including servers, networks, databases, applications, and services. They define monitoring templates, thresholds, and alerts to proactively detect and respond to performance and availability issues.
-
Event Management: HP OpenView Admins manage the event lifecycle, including event generation, correlation, prioritization, and notification. They configure event rules, policies, and escalation procedures to ensure timely detection and resolution of IT incidents.
-
Performance Monitoring: HP OpenView Admins monitor the performance of IT infrastructure and applications using performance metrics, KPIs (Key Performance Indicators), and dashboards. They analyze performance trends, identify bottlenecks, and optimize resource utilization to enhance system efficiency and reliability.
-
Fault Management: HP OpenView Admins troubleshoot and resolve IT faults and issues reported by the monitoring system. They investigate root causes, diagnose problems, and implement corrective actions to minimize downtime and maintain service availability.
-
Configuration Management: HP OpenView Admins manage configuration items (CIs) and configuration baselines for IT assets and resources. They track changes, maintain configuration databases, and ensure compliance with configuration standards and policies.
-
Incident Response: HP OpenView Admins coordinate incident response activities, including incident identification, assessment, prioritization, and resolution. They collaborate with IT teams and stakeholders to address incidents promptly and restore service operations.
-
Reporting and Analysis: HP OpenView Admins generate reports, dashboards, and performance metrics to provide insights into IT infrastructure health, performance trends, and service level compliance. They analyze data to identify opportunities for optimization and improvement.
-
Security Management: HP OpenView Admins implement security measures to protect HP OpenView environments from unauthorized access, data breaches, and cyber threats. They configure user authentication, access controls, encryption, and audit trails to ensure data confidentiality and integrity.
-
Training and Documentation: HP OpenView Admins provide training and documentation to IT teams and end-users on HP OpenView products, features, and best practices. They create user guides, knowledge articles, and training materials to facilitate effective use of monitoring and management tools.
Before delving into HP OpenView administration, it's beneficial to possess a foundation in various areas relevant to IT infrastructure management and enterprise software administration. Here are some skills that can help you prepare for learning HP OpenView administration:
-
Understanding of IT Infrastructure: Familiarize yourself with fundamental concepts related to IT infrastructure, including servers, networks, databases, storage systems, and operating systems. Understand how these components interact to support business operations.
-
Network Management: Learn about network protocols, topologies, and devices, as HP OpenView often includes network monitoring and management capabilities. Understand concepts such as SNMP (Simple Network Management Protocol), ICMP (Internet Control Message Protocol), and network segmentation.
-
System Administration: Develop skills in system administration for operating systems commonly used in enterprise environments, such as Windows Server, Linux/Unix, and virtualization platforms. Understand how to install, configure, and manage server operating systems and services.
-
Database Administration: Gain knowledge of database management systems (DBMS) and database administration tasks. Learn how to install, configure, and manage databases such as Oracle, Microsoft SQL Server, and MySQL. Understand database backup, recovery, and performance tuning.
-
Monitoring and Performance Management: Familiarize yourself with concepts and tools for monitoring IT infrastructure performance and availability. Learn about performance metrics, monitoring agents, dashboards, and alerting mechanisms used for proactive monitoring and management.
-
Troubleshooting and Problem Resolution: Develop skills in troubleshooting IT issues and incidents. Learn how to identify root causes, diagnose problems, and implement solutions effectively. Understand troubleshooting methodologies and tools for different types of IT infrastructure components.
-
Scripting and Automation: Acquire scripting skills in languages such as PowerShell, Bash, or Python to automate routine tasks and administrative processes. Understand how automation can streamline HP OpenView administration tasks and improve operational efficiency.
-
Security Fundamentals: Learn about IT security principles, practices, and technologies. Understand concepts such as access controls, encryption, authentication, and security best practices for securing IT infrastructure and sensitive data.
-
ITIL (Information Technology Infrastructure Library): Gain familiarity with ITIL concepts and practices related to IT service management. Understand ITIL processes such as incident management, change management, and configuration management relevant to HP OpenView administration.
-
Communication and Collaboration: Develop strong communication and collaboration skills, as HP OpenView administration often involves working with cross-functional teams, IT stakeholders, and vendors. Practice effective communication, documentation, and knowledge sharing to support collaboration and teamwork.
Learning HP OpenView administration equips individuals with a range of skills essential for effectively managing and monitoring IT infrastructure and applications. Here are the key skills you can gain by learning HP OpenView administration:
-
IT Infrastructure Management: HP OpenView administration provides you with skills in managing complex IT infrastructure environments, including servers, networks, databases, and applications. You'll learn how to monitor and manage diverse IT components to ensure optimal performance and availability.
-
Monitoring and Alerting: HP OpenView administration teaches you how to set up monitoring agents, define monitoring policies, and configure alerting mechanisms. You'll gain skills in proactively detecting issues, generating alerts, and taking corrective actions to minimize downtime and service disruptions.
-
Event Correlation and Analysis: HP OpenView administration involves event correlation and analysis to identify patterns, trends, and anomalies in IT events and alerts. You'll learn how to correlate events from different sources, prioritize alerts based on severity and impact, and analyze event data to diagnose problems effectively.
-
Incident Management: HP OpenView administration includes incident management tasks such as incident identification, assessment, prioritization, and resolution. You'll gain skills in managing incident queues, coordinating incident response activities, and communicating with stakeholders to ensure timely resolution of IT issues.
-
Configuration Management: HP OpenView administration involves configuration management tasks such as maintaining configuration databases, tracking changes, and ensuring configuration consistency across IT assets. You'll learn how to manage configuration items (CIs), configuration baselines, and configuration drift to maintain system integrity and compliance.
-
Performance Optimization: HP OpenView administration teaches you how to optimize IT infrastructure performance by analyzing performance metrics, identifying bottlenecks, and tuning system configurations. You'll gain skills in optimizing resource utilization, improving application responsiveness, and enhancing overall system performance.
-
Capacity Planning: HP OpenView administration includes capacity planning tasks to forecast resource requirements and ensure adequate capacity to support business operations. You'll learn how to analyze usage patterns, predict future demand, and plan for resource scaling and provisioning to meet evolving business needs.
-
Reporting and Dashboards: HP OpenView administration involves generating reports, dashboards, and performance metrics to provide insights into IT infrastructure health and performance trends. You'll gain skills in creating custom reports, visualizing data, and presenting actionable insights to stakeholders.
-
Security Management: HP OpenView administration includes security management tasks such as user authentication, access control, and data encryption. You'll learn how to configure security policies, enforce compliance standards, and monitor security events to protect IT assets and sensitive information.
-
Continuous Improvement: HP OpenView administration encourages continuous improvement and learning to enhance operational efficiency and effectiveness. You'll gain skills in evaluating system performance, identifying areas for improvement, and implementing process enhancements to optimize IT operations.
Contact US
Get in touch with us and we'll get back to you as soon as possible
Disclaimer: All the technology or course names, logos, and certification titles we use are their respective owners' property. The firm, service, or product names on the website are solely for identification purposes. We do not own, endorse or have the copyright of any brand/logo/name in any manner. Few graphics on our website are freely available on public domains.
