OpenText Exstream Communications Processing

1. Document Composition: Create personalized customer communications.
2. Multichannel Delivery: Distribute communications across print, digital, and mobile channels.
3. Workflow Automation: Automate communication generation and delivery processes.
4. Personalization and Targeting: Tailor content based on customer data and preferences.
5. Compliance Management: Ensure adherence to regulatory standards and requirements.

Before learning OpenText Exstream Communications Processing, it's beneficial to have the following skills:

1. Understanding of Customer Communications: Familiarity with concepts related to customer communications, such as document composition and delivery channels.

2. Data Management: Knowledge of managing customer data and understanding its importance in personalizing communications.

3. Document Design and Composition: Skills in designing and composing documents for various communication channels, including print and digital.

4. Workflow Automation: Understanding of workflow automation concepts and tools for streamlining communication processes.

By learning OpenText Exstream Communications Processing, you gain the following skills:

1. Document Composition: Ability to design and compose personalized customer communications across various channels.

2. Multichannel Delivery: Skills in distributing communications through print, digital, and mobile channels to reach customers effectively.

3. Workflow Automation: Proficiency in automating communication generation and delivery processes to streamline workflows and improve efficiency.

4. Personalization Techniques: Knowledge of personalization techniques to tailor content based on customer data and preferences, enhancing engagement.