Opentext Exstream

• Document Composition: Design and create personalized, complex documents using variable data printing (VDP).

• Multi-Channel Delivery: Deliver communications across print, email, web, and mobile channels.

• Template Management: Centralized management of document templates for consistency and compliance.

• Integration: Integration with enterprise systems (CRM, ERP) to populate communications with relevant data.

Before learning OpenText Exstream, it's advantageous to have the following skills:

1. Document Design: Understanding of document layout, typography, and design principles.

2. Data Management: Familiarity with managing and manipulating data, as OpenText Exstream often integrates with data sources for personalized content.

3. Customer Communications: Knowledge of customer communication practices and requirements, including compliance and branding.

4. IT and Systems Integration: Basic understanding of IT systems, databases, and enterprise applications, as Exstream integrates with various systems.

Learning OpenText Exstream equips you with several key skills relevant to managing and optimizing customer communications:

1. Document Composition: Ability to design and create personalized, complex documents using variable data printing (VDP) and template management.

2. Multi-Channel Delivery: Proficiency in delivering communications across various channels such as print, email, web, and mobile.

3. Integration with Enterprise Systems: Skills in integrating Exstream with enterprise systems like CRM and ERP to populate documents with relevant data.

4. Workflow Automation: Knowledge of automating document creation, approval, and delivery processes to streamline operations.