Oracle CX Digital Commerce B2B
Oracle CX Digital Commerce B2B enables businesses to deliver seamless and personalized online buying experiences for their business customers. It integrates e-commerce with CRM, sales, and marketing to streamline B2B transactions. The platform supports complex pricing, bulk ordering, and account-specific catalogs to enhance efficiency and customer satisfaction.
Key Features of Oracle CX Digital Commerce B2B
- Personalized B2B buying experiences for business customers
- Seamless integration with CRM, sales, and marketing
- Supports complex pricing, bulk ordering, and account-specific catalogs
- Advanced analytics to track customer behavior and sales trends
- Mobile-friendly and scalable e-commerce platform
Basic understanding of e-commerce concepts and B2B business processes.Familiarity with CRM systems, sales workflows, and digital marketing.Knowledge of web technologies, databases, and cloud platforms is helpful.
Skills Needed Before learning Oracle CX Digital Commerce B2B
- Basic understanding of e-commerce concepts and B2B business processes
- Familiarity with CRM systems, sales workflows, and digital marketing
- Knowledge of web technologies, databases, and cloud platforms is helpful
Oracle CX Digital Commerce B2B Course Content
- Oracle CX Digital Commerce and B2B e-commerce concepts
- Understanding platform architecture and key components
- Managing product catalogs, categories, and pricing strategies
- Creating and processing orders, including bulk and account-specific orders
- Managing customer accounts, roles, and permissions
- Personalizing B2B buying experiences for business customers
- Integrating with CRM, sales workflows, and digital marketing tools
- Analyzing sales data and customer behavior using platform analytics
- Ensuring mobile responsiveness and scalable e-commerce solutions
- Best practices for optimizing commerce operations and enhancing customer satisfaction
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