Oracle Flexcube Universal Banking Retail Operations

1. Retail Banking Functionality: Provides a range of retail banking services such as account opening, account management, loan processing, deposits, withdrawals, and customer relationship management.

2. Multi-Channel Banking: Supports multiple channels including branch banking, internet banking, mobile banking, and ATM services, allowing customers to access banking services through their preferred channels.

3. Transaction Processing: Facilitates efficient and secure processing of various retail banking transactions including fund transfers, bill payments, standing instructions, and cheque processing.

4. Customer Relationship Management (CRM): Offers CRM functionalities to manage customer information, preferences, interactions, and service requests, enabling banks to deliver personalized services and improve customer satisfaction.

Before learning Oracle FLEXCUBE Universal Banking Retail Operations, you should ideally have the following skills:

1. Banking Domain Knowledge: A fundamental understanding of retail banking operations, including account management, transactions, loans, deposits, and customer relationship management.

2. Database Management: Basic knowledge of database concepts and SQL (Structured Query Language) for data retrieval, manipulation, and reporting.

3. Software Development: Familiarity with software development concepts and practices, including programming languages such as Java or PL/SQL, to understand system architecture, customization, and integration.

4. System Administration: Understanding of system administration tasks such as user management, access control, security configuration, and system monitoring.

By learning Oracle FLEXCUBE Universal Banking Retail Operations, you gain the following skills:

1. Product Knowledge: Understanding of Oracle Flexcube Universal Banking Retail Operations, including its features, functionalities, and modules.

2. System Configuration: Ability to configure and customize Oracle FLEXCUBE to meet specific business requirements and workflows.

3. Transaction Processing: Proficiency in processing various banking transactions such as deposits, withdrawals, fund transfers, and loan disbursements using Oracle FLEXCUBE.

4. Customer Management: Skills to manage customer accounts, profiles, preferences, and interactions within the Oracle Flexcube system.