Salesforce Internet of Things (IoT)

1. Device Connectivity: Connect and manage IoT devices from various manufacturers and protocols.

2. Real-time Data Ingestion: Collect, process, and analyze data streams from IoT devices in real-time.

3. Rules Engine: Define rules and thresholds to trigger actions based on incoming IoT data.

4. Workflow Automation: Automate business processes and workflows based on IoT events and data.

Before learning Salesforce Internet of Things (IoT), it's beneficial to have proficiency in the following skills:

1. Salesforce Platform: Understand the basics of the Salesforce ecosystem, including Salesforce CRM, Salesforce IoT Cloud, and other Salesforce products.

2. IoT Fundamentals: Gain knowledge of IoT concepts, protocols, and architectures, including device connectivity, data ingestion, and edge computing.

3. Data Analytics: Familiarize yourself with data analytics tools and techniques, such as data visualization, data mining, and predictive analytics.

4. Cloud Computing: Have a good understanding of cloud computing principles, as Salesforce IoT is a cloud-based solution.

By learning Salesforce Internet of Things (IoT), you gain the following skills:

1. IoT Integration: Understand how to integrate IoT devices and data streams with the Salesforce platform.

2. Real-Time Data Processing: Learn to process and analyze large volumes of real-time data generated by IoT devices using Salesforce IoT Cloud.

3. Predictive Analytics: Gain expertise in leveraging IoT data to build predictive models and gain insights into future trends and events.

4. Customer Engagement: Use IoT data to personalize customer experiences, deliver proactive services, and drive customer engagement across various touchpoints.