"Siebel Technical Foundations" refers to a program focused on the technical aspects of Oracle's Siebel CRM (Customer Relationship Management) software.Siebel CRM is a comprehensive suite of applications used by organizations to manage customer relationships, sales, marketing, and service operations.

  1. Comprehensive Understanding: Gain a deep understanding of Siebel CRM architecture, components, and data model.

  2. Configuration and Customization: Learn to configure and customize Siebel CRM applications using Siebel Tools.

  3. User Interface Customization: Customize the user interface of Siebel applications to meet specific business requirements.

  4. Workflow Automation: Implement business processes and workflow automation using Siebel Workflow processes.

Before learning Siebel Technical Foundations, it's helpful to have the following skills:

  1. Basic Programming: Understanding of programming concepts and logic, preferably in languages like Java, C#, or JavaScript.

  2. Database Knowledge: Familiarity with relational databases and SQL querying.

  3. CRM Concepts: Understanding of Customer Relationship Management (CRM) principles and business processes.

  4. Web Technologies: Basic knowledge of web technologies such as HTML, CSS, and JavaScript.

By learning Siebel Technical Foundations, you gain the following skills:

  1. Siebel CRM Configuration: Ability to configure and customize Siebel CRM applications to meet specific business requirements.

  2. Data Modeling: Proficiency in understanding and designing Siebel data models for effective data management.

  3. User Interface Customization: Skills in customizing the user interface of Siebel applications to improve usability and user experience.

  4. Workflow Automation: Capability to automate business processes and workflows using Siebel Workflow processes.

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