UKG Pro Workforce Management
UKG Pro Workforce Management (WFM) is a cloud-based software platform designed to help organizations manage their workforce efficiently. It provides tools to handle employee scheduling, time and attendance, labor forecasting, leave management, and compliance — all in one system.
- Time & Attendance: Track work hours, clock-in/out, and ensure payroll accuracy.
- Smart Scheduling: Create optimized schedules based on demand and employee availability.
- Leave Management: Automate PTO, sick leave, and absence tracking.
- AI Forecasting: Predict labor needs using AI and historical trends.
- Compliance Management: Enforce labor laws and internal policies.
- Mobile Access: Enable employees to manage schedules and requests on the go.
- Reporting & Analytics: Gain insights with dashboards and customizable reports.
- Integrations: Connects with HR, payroll, and ERP systems.
Before learning UKG Pro Workforce Management, it's helpful to have the following skills:
- HR Basics: Time tracking, scheduling, leave management.
- Computer Skills: Web navigation, file handling, basic software use.
- Org Structure Knowledge: Departments, job roles, locations.
- Excel/Reports: Basic spreadsheet handling and data interpretation.
- Mobile App Usage: Installing and using clock-in/schedule apps.
- Optional: Familiarity with labor laws, HRIS, or WFM tools.
- UKG WFM
- What is UKG Pro WFM?
- System navigation and user interface
- User roles and access levels
- Time and Attendance
- Clock-in/out methods (web, mobile, time clock)
- Timesheet management and corrections
- Overtime, breaks, and pay rules
- Scheduling
- Creating and publishing shift schedules
- Shift swaps and bids
- Availability and preferences
- Leave and Absence Management
- Managing PTO, sick leave, and FMLA
- Accrual policies
- Approval workflows
- Forecasting and Labor Optimization
- Understanding labor forecasts
- Demand-driven scheduling
- Workload vs. staffing analytics
- Reporting and Analytics
- Standard reports and dashboards
- Custom report creation
- Exporting and interpreting data
- Compliance and Audit Tools
- Rule enforcement (OT, break laws, etc.)
- Audit trails and change history
- Mobile and Employee Self-Service
- Using the mobile app
- Requesting time off, viewing schedules
- Self-service profile management
- System Administration (Optional/Advanced)
- Configuring business rules
- User role and security settings
- Integration basics with payroll/HRIS
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